Privacy Policy

1. Personal data controller
   The controller of personal data collected via the website www.andregrand.com.pl is:
   Andr Grand spółka z ograniczoną odpowiedzialnością
   ul. Świętego Marka 15, 31-018 Kraków
   NIP: 676-246-0186
   E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
2. Scope of processed data
   Via contact forms, the meeting booking form, and when placing orders in the online store, the user may provide us with the following personal data:
   1. first and last name
   2. e-mail address
   3. phone number
   4. delivery address (in the case of orders)
   Providing data is voluntary, but necessary for contact, arranging a meeting, and fulfilling orders.
3. Purposes and legal basis for data processing
   Personal data are processed for the following purposes:
   1. responding to an enquiry (Article 6(1)(f) GDPR – legitimate interest of the controller)
   2. arranging a meeting at the user's request (Article 6(1)(b) GDPR – steps taken towards concluding a contract)
   3. fulfilling an order (Article 6(1)(b) GDPR – performance of a contract)
   Where consent has been given, data are also processed on the basis of Article 6(1)(a) GDPR.
4. Data recipients
   Data are not transferred to third parties except for analytical and marketing tools such as Google Analytics and Meta Pixel. The controller does not transfer data to external CRMs, marketing companies, or hosting companies.
5. Data retention period
   Data are stored for the time necessary to achieve the purpose for which they were collected — until correspondence is completed, a meeting is arranged, or consent is withdrawn.
6. Rights of the data subject
   Every person has the right to:
   1. access their data
   2. rectify their data
   3. erase their data
   4. restrict processing
   5. object to processing
   6. data portability
   7. lodge a complaint with the President of the Personal Data Protection Office (UODO)
   In order to exercise these rights, please contact the controller at: This email address is being protected from spambots. You need JavaScript enabled to view it.
7. Cookies and analytical tools
   The website uses cookies to ensure proper operation, traffic analysis, and marketing activities (Google Analytics, Meta Pixel). The user may consent to specific cookie categories and change settings in the browser or using the option available on the website.
8. Transfer of data outside the EEA
   The controller does not transfer users' personal data outside the European Economic Area.
9. Security measures
   The controller applies appropriate technical and organisational measures protecting personal data against accidental or unlawful destruction, loss, alteration, disclosure, or access by unauthorised persons.

What are cookies?

Cookies – are text information that is sent by the server and stored on the user's side, most often on the hard drive of the user's device. Thanks to the default cookie settings, the information contained in a cookie can only be read by the server that created that cookie. Cookies are most often used in online stores, polls, website statistics, login modules, etc.

Application

Various information about the user visiting a given website and the history of their connection with a specific site (server) may be stored in cookies. Cookies are usually used so that a given server can generate a page intended for a specific user. The use of cookies enables, among other things, the creation of personalised websites, the ability to log in, and shopping in online stores. Cookies are also often used to collect statistics on activity on the site.

For what purposes may we use cookies?

• we use cookies to read and analyse statistics, including Google Ads (formerly Google Adwords), Google Analytics, as well as services such as Google Maps, FaceBook tools, or videos posted on YouTube.
• cookies may serve to ensure security and may also be used to detect abuse within the service.
• thanks to cookies, the content of the service's web pages may be adapted to the user's preferences. This also allows us to optimise the use of websites.
• after logging in, cookies may also maintain the user's session in the service, so that it is not necessary to enter a login and password on every page.
• by using cookies we can prevent the same survey from being displayed multiple times to the same user.
• some of the cookies used on our website are related to the so-called session. These files are used for technical matters, such as navigation or logging in. This means that some cookies are maintained only while browsing the page when the web browser is running. When the browser is closed, the cookies are deleted.

You can disable the saving of cookies in your browser settings. More information on this subject can be found from the manufacturer of the browser you use.

1. The Store does not automatically collect any information, except for information contained in cookies.
2. Cookies (so-called “cookies”) constitute IT data, in particular text files, which are stored on the end device of the Store User and are intended for use of the Store's websites. Cookies usually contain the name of the website from which they originate, the time they are stored on the end device, and a unique number.
3. The entity placing cookies on the Store User's end device and obtaining access to them is the operator of the Store.
4. Cookies are used for the purpose of:
   • adapting the content of the Store's websites to the User's preferences and optimising the use of websites; in particular, these files allow the Store User's device to be recognised and the website to be displayed appropriately, adapted to their individual needs;
   • creating statistics that help understand how Store Users use the websites, which makes it possible to improve their structure and content
5. Within the Store, two main types of cookies are used: “session” cookies and “persistent” cookies. “Session” cookies are temporary files that are stored on the User's end device until the website is left or the software (web browser) is closed. “Persistent” cookies are stored on the User's end device for the time specified in the cookie parameters or until they are deleted by the User.
6. Within the Store, the following types of cookies are used:
   • “necessary” cookies, enabling the use of services available within the Store, e.g. authentication cookies used for services that require authentication within the Store;
   • cookies used to ensure security, for example used to detect abuse in the area of authentication within the Store;
   • “performance” cookies, enabling the collection of information about how the Store's websites are used;
   • “functional” cookies, enabling the “remembering” of settings selected by the User and personalisation of the User's interface, e.g. with regard to the selected language or region from which the User comes, font size, website appearance, etc.;
   • “advertising” cookies, enabling the delivery to Users of advertising content more tailored to their interests.
7. In many cases, the software used to browse websites (web browser) by default allows cookies to be stored on the User's end device. Store Users may at any time change settings concerning cookies. These settings may be changed in particular so as to block the automatic handling of cookies in the web browser settings or to inform of each instance of their placement on the Store User's device. Detailed information on the possibility and methods of handling cookies is available in the settings of the software (web browser).
8. The Store operator informs that restrictions on the use of cookies may affect some functionalities available on the Store's websites.
9. Cookies placed on the Store User's end device may also be used by advertisers and partners cooperating with the Store operator.
10. More information on cookies is available at www.wszystkoociasteczkach.pl or in the “Help” section of the web browser menu.